Frequently Asked Questions

Products & Ordering

Unlike mass-produced photo gifts, each magnet is individually created using your favorite memories. We focus on quality, attention to detail, and personal service to ensure every order feels as special as the moments it captures.

For the best results, we recommend using high-resolution photos with good lighting. Most smartphone photos work beautifully.

Yes! During the upload process, you'll be able to crop and position your photos to choose exactly what appears on each magnet.

Our magnets feature a sturdy backing and strong magnetic hold, making them perfect for displaying memories while holding notes, photos, and lightweight cardstock.

Yes! We offer bulk ordering for weddings, bridal showers, family reunions, corporate gifts, and special events. Contact us for details.

Shipping & Returns

Most custom photo magnets are handcrafted and shipped within 1–2 business days. Once shipped, orders typically arrive within 5–7 business days.

Because each magnet is custom-made using your personal photos, we do not accept returns. If there is an issue with your order, please contact us and we'll work to make it right.

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us at hello@reminiscemagnetco.com within 7 days of delivery and we'll quickly resolve the issue.

Still Need Help?

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