Frequently Asked Questions

Products & Ordering

Your photos are personal, and I think the way they're turned into keepsakes should feel personal too. Each magnet is individually made and packaged by me with care, turning the photos you already love into something you can see and enjoy every day.

Most photos from your phone will work great! For the best results, choose clear photos with good lighting. Older or scanned photos can make beautiful magnets too-as long as the image is clear enough to see, don't be afraid to use it!

Yes! During the upload process, you'll be able to crop your photos to see exactly what appears on each magnet.

They're made to stay securely in place on magnetic surfaces and can also hold lightweight items like notes, regular paper, photos, or small greeting cards. Their main purpose is displaying your favorite memories, but they can definitely be useful in other ways too!

Yes! Bulk and business orders are available for larger quantities, events, customer gifts, branded magnets, QR code magnets, favor gifts and more. Contact me at hello@reminiscemagnetco.com with what you have in mind and I'll be happy to help!

Shipping & Returns

Most custom photo magnets are handcrafted and shipped within 1–2 business days. Once shipped, orders typically arrive within 5–7 business days.

Because custom photo magnets are made specifically from your photos, they are not eligible for returns or refunds.

Non-custom products may be returned within 14 days of delivery for a refund, as long as they are unused and returned in their original condition.

If there is ever a problem with your order, please reach out and I'll be happy to help.

Please inspect your order when it arrives. If anything is damaged, defective, or incorrect, contact me at hello@reminiscemagnetco.com within 7 days of delivery and I'll make it right.

Still Need Help?

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