Refund policy

At Reminisce Magnet Co., every magnet is custom-made using your personal photos and memories. Because each order is uniquely created for you, we do not accept returns.

Your satisfaction is important to us. If you are not completely happy with your order, please contact us and we will work with you to make it right.

Please inspect your order as soon as it arrives. If you receive an item that is damaged, defective, or incorrect, contact us within 7 days of delivery so we can evaluate the issue and provide a resolution.

To report an issue, please email: hello@reminiscemagnetco.com

Please include your order number, a description of the issue, and photos if applicable.

We reserve the right to approve refunds, replacements, or store credits on a case-by-case basis.

Thank you for trusting us with your cherished memories.